ISO 29993:2017

What is ISO 29993:2017?
ISO 29993:2017 is an international standard that specifies the requirements for learning services outside formal education. It applies to organizations that provide non-formal education and training services aimed at enhancing knowledge, skills, and competencies in various fields. This standard ensures the delivery of high-quality, learner-centered training and learning experiences.

Key Objectives of ISO 29993:2017

• Ensure Quality Learning Services: Establish criteria for designing, delivering, and evaluating learning services outside formal education.
• Focus on Learner Needs: Promote learner-centered approaches that consider the needs, expectations, and satisfaction of learners.
• Enhance Service Provider Capability: Support organizations in managing their resources, personnel, and processes to deliver effective learning experiences.
• Facilitate Continuous Improvement: Encourage regular review and enhancement of learning services based on feedback and performance monitoring.

Benefits of ISO 29993:2017 Compliance

• Improved Learning Outcomes: Ensures learners gain relevant skills and knowledge through structured and effective learning experiences.
• Increased Learner Satisfaction: By focusing on learner needs and feedback, providers can deliver more engaging and useful services.
• Better Organizational Performance: Enhances the management and delivery of learning services, improving operational efficiency.
• Competitive Advantage: Demonstrates commitment to quality in non-formal education, building trust with learners and stakeholders.
• Global Recognition: Aligns providers with internationally accepted best practices in learning services.

Scope and Coverage of ISO 29993:2017

• Applicable to Various Learning Providers: Training organizations, professional development providers, and other entities offering learning outside formal education systems.
• Quality Management for Learning Services: Covers design, delivery, learner support, assessment, and continuous improvement of learning services.
• Learner Engagement and Support: Emphasizes effective communication, learner feedback, and accessibility.
• Resource and Personnel Management: Focuses on qualified trainers, appropriate facilities, and learning materials.

Who Should Use ISO 29993:2017?

• Corporate Training Providers: To ensure their programs meet recognized quality standards.
• Professional Development Organizations: To deliver consistent and effective learning services.
• Vocational and Skills Training Centers: To improve learner engagement and outcomes.
• Consultants and Education Service Providers: To support clients in non-formal learning initiatives.

Conclusion: Deliver Excellence in Non-Formal Learning with ISO 29993:2017

By adopting ISO 29993:2017, organizations offering learning services outside formal education can significantly improve the quality and effectiveness of their training programs. This standard fosters learner satisfaction, operational excellence, and continuous development, ensuring impactful learning experiences that meet the evolving needs of learners worldwide.